Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to AmdSol, 9933 Franklin Ave Franklin Park IL 60131.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country refers to: Illinois, United States
• Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
• Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual. We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.
• Service refers to the Website and any related services offered.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to AmdSol, accessible from https://www.amdsol.com/.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Governing Law and Regulatory Compliance

Our collection, use, and disclosure of Your Personal Data is governed by and complies with applicable data protection and privacy laws, including but not limited to:

• United States: The Company adheres to relevant federal and state laws, including regulations enforced by the Federal Trade Commission (FTC). We comply with state-specific privacy laws, such as the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), and other applicable state statutes. Where our services involve financial data or specific sectors, we also comply with regulations from bodies such as the Consumer Financial Protection Bureau (CFPB) and other relevant federal and state regulators.
• International: For users located outside the United States, we respect the privacy laws of their jurisdictions. Where applicable, and particularly for users in the European Economic Area (EEA) and United Kingdom, we recognize the principles of the General Data Protection Regulation (GDPR) and the UK GDPR. We also observe cross-border data transfer mechanisms as required by law.

This Privacy Policy is designed to meet our obligations under these regulations. For more information on your specific rights under these laws, please see the "Your Privacy Rights" section below.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Business information (if applicable)

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies We use include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email.

Where required by law, we use non-essential cookies (such as analytics, advertising, and remarketing cookies) only with Your consent. You can withdraw or change Your consent at any time using Our cookie preferences tool (if available) or through Your browser/device settings.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies: (Session Cookies) Essential to provide You with services available through the Website and to enable You to use some of its features.
• Cookies Policy / Notice Acceptance Cookies: (Persistent Cookies) Identify if users have accepted the use of cookies on the Website.
• Functionality Cookies: (Persistent Cookies) Allow Us to remember choices You make when You use the Website, such as remembering your login details or language preference.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services.
• To provide You with news, special offers, and general information about other goods, services and events which We offer that are similar to those that you have already purchased or inquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: We may use Your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service.

We may share Your Personal Data in the following situations:

• With Service Providers: We may share Your Personal Data with Service Providers to monitor and analyze the use of our Service, to contact You, and for payment processing.
• For business transfers: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition.
• With Affiliates: We may share Your Personal Data with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• With business partners: We may share Your Personal Data with Our business partners to offer You certain products, services or promotions.
• With other users: If You share Personal Data or otherwise interact in public areas with other users, such information may be viewed by all users.
• With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We apply different retention periods:

• Account Information: Retained for the duration of your account relationship plus up to 24 months after account closure.
• Customer Support Data: Up to 24 months from the date of ticket closure.
• Usage Data (analytics, logs): Up to 24 months from the date of collection.

We may retain Personal Data longer where required by legal obligation, to establish, exercise, or defend legal claims, upon Your request, or due to technical limitations in backup systems.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ.

Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards (such as standard contractual clauses approved by relevant authorities). The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

Your Privacy Rights

Depending on Your location and applicable law, You may have the following rights regarding Your Personal Data:

• Right to Know/Access: Request to know what Personal Data we have collected, used, disclosed, or sold.
• Right to Delete: Request the deletion of Your Personal Data, subject to certain exceptions.
• Right to Correct: Request correction of inaccurate Personal Data.
• Right to Opt-Out of Sale/Sharing: Opt-out of the "sale" of Your Personal Data or its sharing for cross-context behavioral advertising, as defined under laws like the CCPA.
• Right to Limit Use and Disclosure of Sensitive Personal Information: Request limits on the use of sensitive personal information.
• Right to Data Portability: Request a copy of Your Personal Data in a structured, commonly used, and machine-readable format.
• Right to Non-Discrimination: Not receive discriminatory treatment for exercising Your privacy rights.
• Right to Withdraw Consent: Where we rely on consent, You have the right to withdraw it at any time.

To exercise any of these rights, please contact Us using the details in the "Contact Us" section. We may need to verify Your identity before processing Your request, which may require You to provide specific information. We will respond to Your request within the timeframes required by applicable law.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may update, amend, or delete Your information at any time by signing in to Your Account and visiting the account settings section, or by contacting Us. Please note that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement and Regulatory Bodies

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law, regulation, or in response to valid requests by public authorities, including but not limited to courts, government agencies, and regulatory bodies such as the Federal Trade Commission (FTC), Consumer Financial Protection Bureau (CFPB), state Attorneys General, or other authorized entities as permitted or required by applicable law.

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us. We implement appropriate technical and organizational measures designed to protect the security of Your Personal Data, including encryption, access controls, and secure network architectures. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page, updating the "Last updated" date, and, where required by law, providing more prominent notice (e.g., via email or a notice on Our Service). You are advised to review this Privacy Policy periodically for any changes.

Contact Us & Lodging a Complaint

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, You can contact us:

• By email: info@amdsol.com
• By visiting our website's contact page

If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction. For users in the United States, this may include your state's Attorney General or the Federal Trade Commission.

For California Residents: Please see our separate California Privacy Notice for additional disclosures required under California law.